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Salesforce Release Manager

Pivotal IT Services

Pivotal IT Services

Sales & Business Development
Posted on Tuesday, March 19, 2024

Salesforce Release Manager

  • Remote
  • Full-time


About Our Team

Our employees thrive in a culture that's fast-paced and ego-free, where innovation and collaboration are encouraged at every turn. We are an organization that provides clients instant access to experienced and talented professionals who understand their unique challenges and know the most efficient ways to address them. We are continually investing in resources and talent, so we stay prepared with specialized teams in place who are experts in creating tailored technologies. Our solutions empower organizations to grow, modernize, and succeed in a rapidly evolving landscape.

We value all voices and want to attract talent from all backgrounds. We're on the lookout for individuals who are passionate about technology and thrive in environments where problem-solving is approached with creativity and enthusiasm. If you're someone who enjoys continuously expanding your skill set while tackling real-world business problems, you'll feel right at home with us. Veterans and military spouses are especially encouraged to bring your unique and valuable experience to our team.

About the Role

As a Salesforce Release Manager, you will play a pivotal role in ensuring the smooth and efficient deployment of Salesforce applications and updates within an organization. This position requires a deep understanding of Salesforce release management processes, and collaboration with cross-functional teams. You will be responsible for planning, coordinating, and overseeing the release cycles to ensure the successful delivery of high-quality Salesforce solutions.


  • Collaborate with stakeholders, including development, testing, and business teams, to understand release requirements.
  • Develop release plans, timelines, and communication strategies for each Salesforce release cycle.
  • Coordinate release activities across different teams to ensure alignment with project goals and timelines.
  • Manage Salesforce environments, including development, testing, and production instances.
  • Implement and maintain best practices for environment synchronization, data refreshes, and sandbox utilization.
  • Lead the deployment process, including the planning, scheduling, and execution of releases.
  • Work closely with development and QA teams to validate deployment packages and resolve any deployment-related issues.
  • Utilize various DevOps tools such as Copado and Salesforce DX, or others for the seamless movement of metadata between environments.
  • Ensure compliance with Salesforce development and deployment best practices.
  • Implement and enforce version control processes to manage configuration changes effectively.
  • Work with the Salesforce team to establish and maintain release management documentation.
  • Communicate release schedules, progress, and potential risks to stakeholders.
  • Prepare and distribute release notes to provide comprehensive documentation of changes in each release.
  • Create and maintain release management dashboards and reports to track key performance indicators.
  • Identify opportunities for process improvement and automation in the release management lifecycle.
  • Stay current with Salesforce platform updates, features, and best practices to enhance the release management process.


  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a Salesforce Release Manager
  • In-depth knowledge of Salesforce development, configuration, and deployment processes.
  • Experience using DevOps tools such as Copado
  • Excellent communication and collaboration skills.
  • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are a plus.
  • Familiarity with Agile and Scrum methodologies.