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Senior Systems Engineer

Pivotal IT Services

Pivotal IT Services

Software Engineering
Posted on Thursday, April 4, 2024

Senior Systems Engineer

  • Remote
  • Intermediate
  • Full-time


Senior Systems Engineer

i4DM (www.i4DM.com) is seeking an experienced Senior Systems Engineer and Systems Integrator with strong consulting skills and hands-on experience to join i4DM's fast-growing team. For this fully remote role, we're looking for team members who bring experience with designing, implementing, and managing leading on premises and cloud solutions. We're looking for team members that can expand their skill sets through learning new technologies.

i4DM provides a wide array of Managed and Enterprise Services, including infrastructure support, data protection and security, cloud services, server virtualization, and Help Desk support. Client satisfaction and project status is continually monitored to ensure timely and comprehensive delivery. We're seeking talented and bright team players who are passionate about technology and want to work in a fast-paced, dynamic work environment while applying a creative approach to problem-solving. Team members who like to grow their skill sets while solving challenging, real world business problems thrive at i4DM.

By joining i4DM, you’ll become a part of a fun and diverse team of talented and creative people who share the goal of using the latest technology to solve business challenges. Come join our team and grow with us!


  • Provide second to none consulting services to i4DM's customers.
  • Design and implement enterprise solutions considering best in class technology as well as customer requirements and constraints.
  • Work as a team to discuss options for design and collaboratively agree on the best approach.
  • Identify, design, test, document, and integrate network improvements.
  • Analyze current systems and identify, design, implement, test, and document improvements.
  • Develop and document standard operating procedures.
  • Design, configure, and manage client networks and systems.
  • Attend business development meetings and assist sales team in planning and estimating project work.
  • Quickly develop new skills with new technologies as network and customer requirements change.
  • Troubleshoot and resolve Tier 2 and 3 Help Desk tickets, document resolution
  • Perform scheduled on-site client work as scheduled.
  • Recommend positive alternative ways of implementation.
  • Grow skills through training and certifications.
  • Participate in on-call rotation.
  • Keep abreast of the development of relevant IT and telecommunications systems, hardware, and software applications within the industry.


  • Expertise, with a minimum of (3) years practical on the job experience, with Office 365/Microsoft 365 Services including Exchange, SharePoint, Teams, security and more. Experience leading or implementing an M365 migration is a plus.
  • Expertise in the design, configuration, and management of Active Directory (AD) and/or Azure Active Directory.
  • Expertise with Windows Desktop support.
  • Expertise designing, implementing, configuring, and monitoring virtual environments (, etc.).
  • Expertise with building and managing servers including ongoing maintenance. This includes domain controllers, print servers, sync with M365, web servers and database servers as well as certificates and backups.
  • Familiarity with Microsoft SQL Server environments including SQL Failover clusters and SQL Always on Availability group set up.
  • Familiarity with designing, configuring, managing, and monitoring Microsoft Azure and Amazon Web Services (AWS).
  • Familiarity with firewalls, switches, and wireless networks, ability to manage existing network.
  • Familiarity with endpoint detection and response software.
  • Familiarity with SANs.
  • Familiarity with supporting UPS devices.
  • Familiarity with assessing network security.
  • Ability to communicate effectively with customers verbally and in writing.
  • Military experienced candidates are encouraged to apply.
  • Work Remotely

Vervoe Review:

Brian once he is back, Jess until then

Hiring Team:

Brian + 2 out of Ashley, Thomas, and Charlie


Comprehensive healthcare coverage, HSA Plan, Life and Disability Insurance, and Retirement Savings Plan.