Raleigh's Startup Career Hub


Community Coordinator

Raleigh Founded
Raleigh Founded
Job Functions:
Administration, Customer Service, Operations
Employment Types:
Full-time
Locations:
Raleigh, NC, USA
Compensation:
35,000 – 35,000 USD per year
Posted on:
06/14/2022

At Raleigh Founded our mission is to foster inclusive communities of entrepreneurs who create lasting economic and social impact. We are looking for someone to join our team who wants to be part of this energetic community and who subscribes to our 6 core values.

Raleigh Founded Core Values: Drive Forward with Purpose, Think Big, Be Authentic, Leave the World Better than you Found It, Empower others, and Embrace Diversity.

DUTIES AND RESPONSIBILITIES

Community Management:

  • Assist Raleigh Founded members with questions
  • Greet visitors and give tours of suites and event space as needed
  • Develop and maintain customer relations with members and sponsors
  • Maintain appropriate interpersonal relationships with employees, peers, and community members
  • Maintain the B Corps standards for Raleigh Founded operations and look for additional ways to improve our B Corps score.
  • Attend all Raleigh Founded hosted events
  • Attend weekly team meetings, monthly reporting meetings, and quarterly retreats
  • Report to Director
  • Conduct member meetings
  • Other responsibilities as assigned

Event Rentals:

  • Manage sales, scheduling, and execution of all external bookings at four Raleigh Founded locations, including but not limited to: conferences, meeting room rentals, and weekend events.
  • Provide onsite coordination for necessary events
  • Arrange for special event cleaners when necessary
  • Answer questions of clients and familiarize them with the space and operations for events, availability, and pricing
  • Tour potential clients of the space
  • Meet with clients to discuss their event
  • Conduct event walkthroughs to go over needs and expectations after sales have close
  • Enter updated data into coworks booking system (CRM)
  • Send invoices, collect payments, send reminders as needed for all event types
  • Track monthly sales and project future sales
  • Inform Raleigh Founded community of private events in a timely manner
  • Create and distribute monthly event calendars through print and digital communication
  • Disseminate imperative information to other Raleigh Founded staff regarding event rentals

Operations:

  • Manage inventory at one of Raleigh Founded's location
  • Keep space clean and tidy
  • Assist with space coverage of Raleigh Founded locations as necessary
  • Maintain basic facilities maintenance and report large issues to Operations Manager

Other:

  • Manage coworking passport program
  • Manage Desk Pass account and communication

Schedule

  • Based on 40 hours a week
  • Monday-Friday 8am-5pm
  • Must be available to work weekends and after hours
  • Attendance of regular meetings and quarterly 1-2 day team retreat required
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